Simple act of gratitude in work place or in our daily environment can go a long way in making us happier, improves our moods, and makes us feel more connected to others. It can enhance the sense of belonging and respect at work, which is related to higher job performance, less sick days, and lowerContinue reading “Gratitude Quotient can be your passport to H3|”
Author Archives: Dr.Sonali Dutta Baanerjee
Designing Online virtual training| Knowledge Transfer Methodology|
Online sessions can sometimes be very creative and supportive to knowledgetransfer or a behavioural change; based on the methodology and design. Duringpandemic online courses became extremely popular and were a way ofentertainment for learning enthusiast!!! Some of the best trainings, that Ihave attended have been online. Some of the notable ones being I-coach academyprogram onContinue reading “Designing Online virtual training| Knowledge Transfer Methodology|”
Feedforward| An Excellence Tool|
One of the great tools for leadership is ‘Feedforward’ often used even by sports coaches. I first came across this word while going through my coaching journey almost a decade back. Leaders can often have a negative impact when the feedback is not well communicated, it becomes more of a download than a well meaningContinue reading “Feedforward| An Excellence Tool|”
KAPIL DEV AN INCREDIBLE LEADER| 83| POSITIVE NUDGE|
Recently when I saw the movie 83, Kapil Dev’s leadership style truly touched my heart. A leader who is always keeping a close watch on his team and supporting them with anything that they need to be at the top of their craft. Whether it’s replacing Balvinder’s shoe or a nudge to Gavaskar to showContinue reading “KAPIL DEV AN INCREDIBLE LEADER| 83| POSITIVE NUDGE|”
CLIENT DELIGHT STARTS WITH INTENT|
A lot gets debated and discussed on client delight and experience. However, the ground rules for all client engagement starts with intent. Whether internal or external clients(your employees or your end clients) the intent plays a critical role. When we prioritize our needs over client needs we automatically build room for doubt in the client’sContinue reading “CLIENT DELIGHT STARTS WITH INTENT|”
LEADERS LEARN FROM OTHERS| SUSPEND EGO|
Very often we say I learn from my previous mistakes!! However, in today’s world of pace, we barely have the luxury of making endless mistakes and learning from them. The best way to learn is to learn from the mistakes of others!!Rather than reinventing the wheel, the stories and live case studies around you areContinue reading “LEADERS LEARN FROM OTHERS| SUSPEND EGO|”
CURIOSITY IS YOUR MUSE TO INNOVATION|
Children have the innate knack to pick up any skill as they are constantly curious to know things around them. As we become adults our ability to stay curious diminishes and so does our ability to learn and ideate. Some of my best professors and teachers have been ones who are still willing to beContinue reading “CURIOSITY IS YOUR MUSE TO INNOVATION|”
YOUR ACTIONS DEFINE YOU| DON’T WAIT FOR FAVOURS|
Often we are moved by what people say and promise, only to find later that it was something that was never brought into action. Words and actions are two different domains, while the former makes us feel happy and elated, the latter is what brings results we desire. Recently when my spouse’s passport had toContinue reading “YOUR ACTIONS DEFINE YOU| DON’T WAIT FOR FAVOURS|”
SERVANT LEADERSHIP STYLE|ASSESS YOURSELF AS ONE|
Servant Leadership is one of the best styles from ancient times. If we look at the best of leaders in our scripture, they all believed in service rather than autocracy. Dealing with complex dilemmas within and outside the organization is best addressed by a leadership that is willing to serve rather than dictate. Though servantContinue reading “SERVANT LEADERSHIP STYLE|ASSESS YOURSELF AS ONE|”
JEFF BEZOS’ LEADERSHIP FOCUS| QUALITIES THAT SETS HIM APART|
When I had Amazon as a client in HGS, I learned some of the tenants of best customer service!! As an Operations training team, we were sure on our toes, whether it was giving the best experience or trusting the client’s perspectives. Most organizations focus on making their employees feel part of a team, AmazonContinue reading “JEFF BEZOS’ LEADERSHIP FOCUS| QUALITIES THAT SETS HIM APART|”
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